however the telecom giant posted an apology statement on their Facebook page .....
lets hope this matter is resolved soon and fast before another OCCUPY NIGERIA activity occurs......
Friday, 6 April 2012
MTN apologies for credit wipe!!
Between the hours of 8pm and 12noon of Thursday the 5th and Friday the 6th, most mtn subscribers, who had unused credits in their phones were shocked as the credits miraculously vanished , all attempts by subscribers to reach MTN customers help lines proved useless, as all lines were not available.
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this is the link t the site.........http://www.facebook.com/MTNLoaded
good news, mtn this afternoon refunded every affected persons credit.........
Thats a big lie. MTN never returned my credit even after 3 calls and a reference number 10196794398. They are scammers as far as i am concerned.
wow...lots of people who were affected had their credits returned, however i suggest to take the matter to thee nearest mtn center...if problem persist, please alert me, and i see what i can do from my end
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